Articles #5

This week, as a mandatory reading, we had a wonderful article about the things one should take care of when launching a new service.

We felt very concerned about this article by Frances X. Frei as we are ourselves working on a service oriented business. Thus, we will now be twice more watchful toward our offering, our funding mechanism, our potential employees and the way we want to involve our customers in the value creation process.

Click here

The Four Things a Service Business Must Get Right


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